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Scandic Hotels

With one mission - Customer Satisfaction

Scandic Hotels , the given market leader in the Nordics with is 230 hotels. Every day 13 000 employees work towards one single goal: that all guests feel welcomed no matter if they are there to stay the night, hang out with friends or to work.

We started our venture with Scandic some 20 years ago. Back then; mystery shopping was done on the hotels based in Sweden and the Nordics. Today, Scandic are having mystery calls to their booking services as well as customer services throughout the Nordics.

To learn more on Scandic: www.scandichotels.se.