Number of registered Mystery Shoppers
- + Work environment
- + Incentive programs
- + Store economy
- + Coaching
- + Quality development programs
- + Leadership
- + Sales technique
- + A selling store
Superb Service
Many of our clients want to encourage and reward employees who have given Superb Service to shoppers (and of course also to real customers). That is why we created the Superb Service concept.
If the shopper receives Superb Service treatment, then they write a statement to describe the treatment. This statement can be printed on a diploma and be given to the person or unit that has delivered the Superb Service. The Excellent Service score is not given for good service but only for exceptionally good service. That is when the service is so good that the customer cannot resist telling friends and family about it.
About 12% of the visits lead to a Superb Service Award. We look forward to let you know if this is different in your company.
Incentives
We have launched a Incentive program with products that are only available for companies which' employees have received the Superb Service Award. Diplomas, pins, jewelry for men and women. Here you can see examples of the incentive products 
