Number of registered Mystery Shoppers
Books that we recommend
Follow the links below to purchase books about service, mystery shopping and hostmanship.
Books written by Värdskapet, for example "About Hostmanship", "Hostmanship" and "The Welcoming Leader".
"The Mystery Shopper's Manual"
Books written by Christian Grönroos, for example "Marknadsföring i Tjänsteföretag", "Service management och marknadsföring" and "Strategic Management And Marketing In The Service Sector"
